Thought for the week - Remember that the six most expensive words in business are: 'We've always done it that way'
~Catherine DeVrye
How often do you hear those words around your department? If it sounds overly familiar, it's time to seriously examine the way in which you and your team operates in today's rapidly changing environment. Certainly, it's important to build on your past successes and not simply change for the sake of change, which is a costly exercise in itself. But, never forget that even if you don't change, your competitors and customers may.