Accountability from Ken: How Can I Manage For Positive Results?

How can I manage for positive results?

Merely following the minimum requirements or formal programs like Performance appraisals and Development Plans is not enough to create a positive and constructive accountability work environment. As leaders and managers we need to:

• Involve employees in setting clear, challenging yet attainable goals and objectives, and give them the authority to accomplish those goals
• Coach employees when they request help, and support employees in all aspects of the job
• Monitor progress towards goals, and provide feed-back that includes credible, useful performance measures
• Provide the training and resources employees need to do the work
• Recognize employees for good performance, both formally and/or informally

Performance Appraisals and Development Plans aren’t the end of accountability, they are the beginning.