A Culture of Accountability helps eliminate redundancy, stop continued communication of the problem. Focusing solely on a problem and not on the solution wastes resources on redundancy. Everyone knows what the problem is ... your energy and resources need to be focused on solving the problem. It may be productive to voice the problem once, but then it is time to move the momentum toward a solution to improve our position.
It's the leader's job to reverse the momentum of negative interactions i.e. “redundancy” – and anyone can be the leader regardless of their position on the organizational chart. You can reverse the momentum by applying your skills and energy toward a new, positive outcome. When a conversation is in the past (with celebrations as an exception) you are probably focused on a "problem" or, perhaps, assigning blame. However, by changing the momentum and focusing the dialogue on the future, you are now working on solutions and a "plan."
