This month,
our management team at Smith Crossing participated in a webinar called “The
Essentials of Employee Onboarding.” We
discussed the difference between orientation and onboarding. We were taught to practice the basics, such
as ensure others are aware of the new hire, create resources, ensure the new
hire is provided with the proper supplies, ensure immediate supervisor is
available and welcoming, check on the status of the new hire, and give tours of
the campus, to make them feel more comfortable in their new role. The course also trained us to create
individual goals and objectives for employees to help them stay on track and
measure their personal progress. We
learned cost-free ways to make our employees feel appreciated, such as leaving
them a simple note saying, “You did awesome today!” After participating in this webinar, our
management team feels more confident than ever that we will make our new hires
and current employees feel at home in our community. We look forward to putting all that we have
learned into good use. It will be great
to report a decrease of employee turn-over to our client!
Kara Superczynski
Dining Manager
Smith Crossing
Smith Crossing