Own Your Business: Carolyn Rigterink


Performance Coaching is one approach to motivating and guiding your team to success and top box OYB Performance.

Here are 7 Steps you can follow to coach your team and achieve great results:
1.      Identify the Opportunity: For you, the team, region, client or the company.
2.      Picture the Desired Outcome: What ill the situation look like when the gap is filled?
3.      Establish the Right Attitudes: How well you know your people may determine if you have people in the right capacities and how they are motivated. Very important to effective coaching and not just overcoming resistance.
4.      Provide the Resources: To be successful, it is important the appropriate resources bee available. This includes time, and a personal commitment to succeed by all involved.
5.      Practice and Skill Development: Once the resources are in place and the correct skill set has been identified, explained and demonstrated, it is now time for the trainee to practice and apply what has been learned. In order for knowledge to evolve into a skill we practice it and perfect the skill with the help of a coach.
6.      Reinforce Progress: Making progress is one thing, but without a way to reinforce it and keep it in place people may quickly go back to the way they did things before.  One of the biggest fallacies managers hold to is the assumption that if people know something they will do it.
a.      Empower people to get results after they have learned new skills
b.     Give the right kind of feedback
c.      Follow up
d.     Handle non -performance issues
e.      Handle mistakes when people get off track.
7.      Reward: One of the best ways to cement growth and progress is to reward it.
What we reward gets repeated!
What gets repeated becomes habit! 
To ensure change happens quickly and is kept in place as long as needed, celebration and reward are important.
 Sourced from Dale Carnegie 

You get the best effort from others not by lighting a fire beneath them,
but by lighting a fire within” Bob Nelson