8 things managers can say to make your associates feel happier with the important work that they do:
1. That was my fault- You can guarantee your team already knows who is responsible for failure; you will gain more respect by owning up to your mistakes than by ignoring them.
2. I'm glad to have you on the team - This is one of the most powerful and motivating phrases employees can hear from their manager.
3. Here is a road map of our company and our future goals- Employees want to know what is going on, and organizations need to clearly communicate with workers before final milestones hit.
4. Thank you - The words “thank you” make people happy — but to make employees even happier, managers should tell them specifically why the thank you is due. This shows that the boss is paying genuine attention. For instance, saying "Thanks for handing in that financial report a day early.”
5. This is why- Employees want to know why companies are doing what they're doing — in an open and honest way. Sometimes, the “why” can be difficult, but they need to hear and understand it.
6. I know I can always count on you for_____ - The key is to be specific. People (not just employees) love to be recognized for their unique strengths and talents, for those things that we notice they do better than anyone else. Any phrase that can hone in on the specifics of the employee's gifts is going to be a winner. It sounds simple, but you would be amazed at how difficult it is for bosses, managers — those in charge — to pay close enough attention to the employee to give those specifics.
7. I believe in you- As in, believe in you and will work with you through the good and difficult times.
8. What do you think? Everyone's contributions are important. It is vital to get input and feedback from multiple team members, so asking others' opinions is crucial.
From: Business News Daily
Debbie Hanchett| Regional Director of Operations