Accountability from Ken: Colleague Related Stress

Colleague Related Stress is an Accountability concern to be addressed in the workplace

In every workplace and culture, we see that difficult social situations are major causes of workplace stress. Though it may seem that this stress comes from certain difficult people, we observe that everyone involved can have certain relationship patterns that contribute to this stress. Every one of us has some potential for very effective as well as some extremely counter-productive behavior patterns.

Based on the work of Stephen Karpman, the left triangle in the following diagram illustrates three types of "difficult people" and the kind of drama they exhibit in relating to their life challenges.

We believe that to successfully deal with such behaviors, the solution must start with someone taking personal responsibility for finding a way to restore focus, and we're suggesting that this person is you.

In learning to recognize these dramas, you are on your way to becoming part of the solution. We firmly believe that the only behavior anyone can change is their own. So, as opposed to trying to change the other person's attitude, why not shift your pattern and increase the likelihood of a successful outcome? In changing your role, you open up to more effective ways of relating to others.

Putting your relationships on a new footing may require some changes in your own behavior. Should this be the case and you need a starting point, here are two suggestions:

1) Always observe impartially what's happening, both internally and externally. This creates distance. Distance increases awareness, and increased awareness gives you leverage. Manifest this leverage by participating in a simple, direct and non-confrontational way.

2) Stay objective and keep your focus on the issues; stay far away from the charted behaviors and always model the behavior you want to see in others.

Michael McElhenie PhD