Service in our
establishments is where we are able to shine and make the most of the
experience for our residents. Most of our residents are looking for a
face that is familiar and someone they can have a warm and engaging interaction
with. When serving our residents, keep this in mind. Taking a few extra
minutes to make eye contact and to be fully present when they are communicating
with our teams can really make the difference in their day!
Tyson Simmons| Regional Director of Operations